SERVICE CENTER
Working for you – Anytime, Anywhere
We adhere to the brand's service concept of "pre-conceived and exceed expectations" and are committed to creating a smart and honorable after-sales service experience for our customers.
SALE SERVICE
· Flat knitting transport packaging requirements.
· Flat knitting machine delivery time and place.
· The installation and commissioning personnel are selected and the time is determined.
AFTER SALES SERVICE
· Normal state after maintenance, on-site monitoring
· On-site guidance training
· Clean up the cleaning and repair site
· Customer confirmed maintenance effect issue service opinion
· Leave a contact number, report the situation, return to the company
· Submit the after-sales service form and report the fault handling situation
· Enter the after-sales service file
· Call back to the customer
· Issue after-sales service
· Get to work on time at the job site
· Fault repair registration judgment reason
· Issue after-sales service
· Staff arrangement communication maintenance plan
· Apply for spare parts, arrive on time, start working
· Diagnose, repair and seek technical support
SERVICE PROCESS